Privacy Policy

CODEFRESH PRIVACY POLICY ("PRIVACY POLICY")

IMPORTANT: BY USING CODEFRESH INC. AND GROUP'S (" COMPANY" OR " WE") SOLUTION (COLLECTIVELY, THE "SOLUTION") YOU (" YOU") CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND CONSENT THAT ALL PERSONALLY IDENTIFIABLE INFORMATION ( "PII") THAT YOU SUBMIT OR THAT IS PROCESSED OR COLLECTED THROUGH OR IN CONNECTION WITH YOUR USE OF THE SOLUTION MAY BE PROCESSED BY THE COMPANY AND ITS AFFILIATES IN THE MANNER AND FOR THE PURPOSES DESCRIBED IN THE FOLLOWING PRIVACY POLICY.

"PII" MEANS ANY INFORMATION RELATING TO AN IDENTIFIED OR IDENTIFIABLE NATURAL PERSON; AN IDENTIFIABLE NATURAL PERSON IS ONE WHO CAN BE IDENTIFIED, DIRECTLY OR INDIRECTLY, IN PARTICULAR BY REFERENCE TO AN IDENTIFIER SUCH AS A NAME, AN IDENTIFICATION NUMBER, LOCATION DATA, AN ONLINE IDENTIFIER OR TO ONE OR MORE FACTORS SPECIFIC TO THE PHYSICAL, PHYSIOLOGICAL, GENETIC, MENTAL, ECONOMIC, CULTURAL OR SOCIAL IDENTITY OF THAT NATURAL PERSON.

YOU ARE NOT LEGALLY REQUIRED TO PROVIDE US WITH PII, HOWEVER, USE OF SOME OF THE FEATURES OF THE SOLUTION REQUIRE THAT YOU PROVIDE PII. IN THESE CASES, IF YOU CHOOSE TO WITHHOLD ANY PII REQUIRED IN RESPECT THEREOF, IT MAY NOT BE POSSIBLE FOR YOU TO ACCESS CERTAIN FEATURES OR USE THE SOLUTION. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH HEREIN PLEASE DO NOT USE THE SOLUTION.

We recognize that privacy is important. This Privacy Policy applies to all of the services, information, tools, features and functionality available on the Solution offered by the Company or its subsidiaries or affiliated companies and covers how PII that the Company collects and receives, including in respect of any use of the Solution, is treated. If you have any questions about this Privacy Policy, please feel free to contact us at: privacy@codefresh.io.

Please also read CodeFresh's Term of Service at: https://codefresh.io/docs/docs/terms-and-privacy-policy/terms-of-service/, which describes the terms under which you use our Solution.

1. Information We Collect and How We Use It. In order to provide, operate and improve our Solution and provide services in connection therewith, we may collect and process PII, including the following types of information:
1.1 Information You Provide. When you subscribe to use the Solution we ask you to provide PII, including: full name, email address and phone number. Payment card information is submitted to a third party payment services provider, subject to its terms of use and privacy policy. 1.2. Third Parties. We sometimes supplement the information that you provide with information that is received from third parties. If you log-in to the Solution from and/or interact with any online platform (e.g. Google log-in) we may receive information from the respective platforms.
1.3. User Communications. When you send emails or other communications to the Company, we may retain those communications in order to process your inquiries, respond to your requests and improve our Solution. We may send you newsletters and promotional communications, you may opt-out of this service at any time by visiting the Email Unsubscribe page.
1.4. User Information. We collect and store content that you create, submit, upload or store in the process of using the Solution. When you use the Solution, we may automatically receive and record information from your browser, including without limitation information and statistics about your online/offline status, your IP address, geolocation data (including country and city), device identifiers, internet service provider, connection speed, type of browser, your regional and language settings and software and hardware attributes. Our systems may automatically record and store technical information regarding the method and nature of your use of the Solution. An IP address is a numeric code that identifies your browser on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information. The Company uses all of the PII that we collect to understand the usage trends and preferences of our users.
1.5. Aggregate and Analytical Data. In the effort to produce insights regarding use of the Solution, we often conduct research on user demographics and behavior based on the PII and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. We may use such aggregate information for any purpose and also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Full Story - Data collection and tracking User Behavior

Our documentation website uses FullStory, a third-party tool, to collect data on how users interact with our content.
FullStory helps us better understand how our users navigate and engage with our website, allowing us to improve our documentation and overall user experience.

What kind of data do we collect with FullStory?
When you visit our documentation website, FullStory may collect the following types of data:

  • Interaction data
    Includes clicks, scrolls, mouse movements, and keystrokes (except for sensitive data such as passwords or payment information). This data helps us analyze how users interact with various elements of our website.

  • Session data
    Record of your browsing session on our site, including the pages you visit, the time spent on each page, and the sequence of actions taken.

  • Technical data
    Information about the device you are using, including your browser type, operating system, screen resolution, and IP address (anonymized).

  • Demographic data
    General demographic information like your location (country or city level) and language preference, which helps us tailor content more effectively.
    Please note that demographic information is limited to generalized, location-based information.

Why do we collect the data?
We use the data collected by FullStory for the following purposes:

  • Improve user experience
    We analyze user behavior to identify areas where documentation is missing, and where it can be improved, ensuring that it is clear, helpful, and easy to navigate.

  • Monitor website performance
    By understanding how users interact with our site, we can optimize its performance and address any issues that may affect usability.

  • Maintain relevant content
    We use the insights to refine the content on our site, making sure it meets the needs of our users.

Data privacy and security
We take the privacy of our users seriously.
FullStory does not collect any sensitive personal information (such as passwords, payment details, or personal identification numbers).
All data collected is anonymized and aggregated, ensuring that individual users cannot be personally identified.

You can learn more about how FullStory handles data by reviewing their privacy policy.

Opting Out
If you do not wish to have your data collected by FullStory, you can opt out by enabling the “Do Not Track” setting in your web browser.
For more information, see this article.

Additionally, you can visit FullStory’s opt-out page to prevent data collection.

2. Cookies. In order to collect the data described herein we may use temporary cookies that remain on your browser for a limited period of time. We may also use persistent cookies that remain on your browser until the Company's Solution are removed, in order to manage and maintain the Solution and record your use of the Solution. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to and stored on your browser. Cookies do not damage your browser. Most browsers may allow you to block cookies but you may not be able to use some features on the Solution if you block them. You may set most browsers to notify you if you receive a cookie (this enables you to decide if you want to accept it or not). We may also use web beacons via the Solution to collect information. Web beacons or "gifs", are electronic images that may be used in our Solution or in our emails. We use Web beacons to deliver cookies, count visits and to tell if an email has been opened and acted upon.

3. Links. Links to other services, sites and applications may be provided by the Company as a convenience to our users. The Company is not responsible for the privacy practices or the content of other sites and applications and you visit them at your own risk. This Privacy Policy applies solely to PII collected by us.

4. Children. If you are a child under the age of 18, you must obtain parental consent prior to using our Solution. The Company will not knowingly contact or engage with children under the age of 18 without said parental consent. If you have reason to believe that a child has provided us with their PII, please contact us at the address given above and we will endeavor to delete that PII from our databases.

5. Information Sharing. As part of providing the Solution our affiliates, agents, representatives and service providers may have access to your PII. We require these parties to process such information in compliance with this Privacy Policy and subject to security and other appropriate confidentiality safeguards. The Company may also share PII in the following circumstances: (a) as required for the provision, maintenance and improvement of the Solution; (b) if we become involved in a reorganization, merger, consolidation, acquisition, or any form of sale of some or all of our assets, with any type of entity, whether public, private, foreign or local; and/or (c) to satisfy applicable law or prevention of fraud or harm or to enforce applicable agreements and/or their terms, including investigation of potential violations thereof.

6. Information Security. We follow generally accepted industry standards to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of PII. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security. We retain your PII only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

7. Data Integrity. The Company processes PII only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service agreements. We review our data collection, storage and processing practices to ensure that we only collect, store and process the PII needed to provide or improve our Solution. We take reasonable steps to ensure that the PII we process is accurate, complete, and current, but we depend on our users to update or correct their PII whenever necessary. Nothing in this Privacy Policy is interpreted as an obligation to store information, and we may, at our own discretion, delete or avoid from recording and storing any and all information.

8. Your Rights. 8.1. Right of Access and Rectification. You have the right to know what PII we collect about you and to ensure that such data is accurate and relevant for the purposes for which we collected it. We allow our users the option to access and obtain a copy of their PII and to rectify such PII if it is not accurate, complete or updated. However, we may first ask you to provide us certain credentials to permit us to identify your PII. 8.2. Right to Delete PII or Restrict Processing. You have the right to delete your PII or restrict its processing. We may postpone or deny your request if your PII is in current use for the purposes for which it was collected or for other legitimate purposes such as compliance with legal obligations. 8.3. Right to Withdraw Consent. You have the right to withdraw your consent to the processing of your PII. Exercising this right will not affect the lawfulness of processing your PII based on your consent before its withdrawal. 8.4. Right of Data Portability. Where technically feasible, you have the right to ask to transfer your PII in accordance with your right to data portability. 8.5. Right to Lodge Complaint. You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your PII.

You may exercise the above rights by sending a request to privacy@codefresh.io.

9. Enforcement. The Company regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or our treatment of PII by contacting us as provided above. When we receive formal written complaints it is the Company's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of PII that cannot be resolved between the Company and an individual.

10. Changes to This Privacy Policy. The Company may update this Privacy Policy. We will notify you about significant changes in the way we treat PII by sending a notice to the email address provided by you or by placing a prominent notice on the Solution. We encourage you to periodically review this Privacy Policy for the latest information about our privacy practices.

11. Consent To Processing. By providing any PII to us pursuant to this Privacy Policy, all users, including, without limitation, users in the United States, Israel and member states of the European Union, fully understand and unambiguously consent to this Privacy Policy and to the collection and processing of such PII abroad. The server on which the Solution are hosted and/or through which the Solution are processed may be outside the country from which you access the Solution and may be outside your country of residence. Some of the uses and disclosures mentioned in this Privacy Policy may involve the transfer of your PII to various countries around the world that may have different levels of privacy protection than your country and may be transferred outside of the European Economic If there is a transfer of your PII outside the EEA we will, in the absence of an EC Adequacy decision relevant to the destination country or to the transfer, seek to rely on appropriate safeguards such as a valid Privacy Shield certification (in the case of a data transfer to a Privacy Shield certified US recipient): https://www.privacyshield.gov/welcome), or enter into appropriate EC approved standard contractual clauses (see http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm).By submitting your PII through the Solution, you consent, acknowledge, and agree that we may collect, use, transfer, and disclose your PII as described in this Privacy Policy.

12. Questions.If you have any questions about this Privacy Policy or concerns about the way we process your PII, please contact us at privacy@codefresh.io. If you wish to delete all information regarding your use of the Solution, please contact us at: privacy @codefresh.io.

Last Date Updated: June 3, 2019