Argo Support: All the Options to Get Support for Argo Projects

What Is Argo? 

Argo is a powerful open-source tool designed to run and manage container-native workflows in Kubernetes. It offers four main sub-projects:

  • Argo Workflows is a solution for running complex jobs and workflows in Kubernetes 
  • Argo CD focuses on continuous delivery to Kubernetes
  • Argo Events is an event-based dependency manager for Kubernetes
  • Argo Rollouts provides advanced deployment capabilities

Argo is a tool that’s growing in popularity, and more organizations require comprehensive Argo support. As a user, you might run into challenges or questions when working with Argo. But don’t worry—the Argo community has a robust support structure to assist you.

This is part of a series of articles about Argo CD

Approaches for Seeking Support in Argo 

Read the Getting Started Guide and Understand the Basics

A good starting point when you’re seeking Argo support is to thoroughly read the official getting started guide. This guide provides an overview of Argo, its features, and how to use it. It’s easy to understand even if you’re new to Kubernetes or Argo.

The getting started guide covers everything from installing Argo to running your first workflow. It also offers a brief explanation of the various Argo sub-projects, which can be helpful in understanding which tool you should use for your specific needs.

Look for an Answer in the FAQs

The FAQ (Frequently Asked Questions) is another valuable resource. The Argo project has a separate FAQ for each of the four projects. For example, here is the FAQ for ArgoCD. FAQs are frequently updated with important questions asked by the user community and cover a range of topics, from installation issues to workflow management.

Read Existing Issues

The Issues section in each of Argo’s GitHub repositories contains a record of bugs, feature requests, and questions other users have raised. For example, here is the issues section of the ArgoCD repo. By reading through existing issues, you can find solutions to problems you’re facing or answers to questions you have.

This approach requires a bit more work, as there are thousands of issues and you’ll need to search to find the most relevant ones. However, it’s an effective way to get Argo support, and you might also discover additional tips and tricks to enhance your Argo usage in the process.

Report a Bug or Request a Feature

If you’ve encountered a bug in Argo, or if there’s a feature you’d like to see added, you can report it on the relevant Argo GitHub repository. When reporting a bug, make sure to provide as much detail as possible to help the developers understand the issue and find a solution.

Similarly, if you’re requesting a feature, be clear and concise about what you want, why you think it’s necessary, and how it can benefit the overall user experience. The Argo community is open to constructive feedback and suggestions, and your input can help improve Argo for everyone.

Asking a Question Using Argo 

The Argo community is active and supportive. If you’re stuck with a problem, you can ask a question through Slack or the community forums, explained in more detail below. When asking a question, try to be as detailed as possible, and be patient, because the Argo community is composed of volunteers who may not be available at all times. 

When Upgrading, Consult the Official Upgrade Guide

If you’re planning to upgrade your Argo installation, consult the official upgrade guide. This guide provides detailed instructions on how to safely and effectively upgrade to the latest version of Argo.

Upgrading can sometimes be a complex process with potential pitfalls, particularly if you’re moving from an older version to the latest one. The upgrade guide is a valuable resource that can help ensure your upgrade process is smooth and error-free.

Argo Community: 3 Primary Support Options 

1. Slack Channels

Slack channels provide real-time communication with other community members, be it for troubleshooting, exchanging ideas, or catching up on the latest project news. Slack is a user-friendly collaborative platform that also integrates with common CI/CD tools.

The Argo Slack workspace has several channels, each dedicated to a specific topic or component of Argo, as well as channels for announcements, updates, and community meetups. They are an excellent way to stay informed and connected with the larger Argo community.

2. GitHub Repositories

Argo’s GitHub repositories provide a wealth of documentation and user discussions, as well as access to the source code. They offer an in-depth look at Argo’s underlying structure and provide a platform to contribute to its development.

Each Argo project has its dedicated GitHub repository. These repositories contain all the code and revisions, allowing you to understand how each component works. They offer extensive documentation to guide you in using and contributing to Argo.

The GitHub repositories also provide an avenue for collaboration. As a user, you can report issues, propose enhancements, or even become an Argo contributor.

3. Community Forums

The Argo Community Forums are available through the Discussions section of each GitHub repository. For example, here is the Discussions section for ArgoCD. They offer a space for more structured and in-depth discussions. Unlike Slack channels, forums are not limited to real-time communication, allowing for more thoughtful responses and conversations.

The Argo Community Forums are a hub for all sorts of discussions. You can find threads on troubleshooting, best practices, feature requests, and more. They are useful when dealing with complex issues that require a detailed explanation or when seeking advice on best practices.

Related content: Read our guide to Argo hub

Enterprise Support: Codefresh Services for Argo 

For businesses using Argo in production, a higher level of support is often required. As an official Argo partner, Codefresh offers enterprise-level support, ensuring businesses can leverage Argo to its fullest potential. 

Codefresh’s services for Argo include 24/7 support, training, and consulting. Our team of Argo experts is always on hand to help navigate complex challenges. 

Codefresh also offers a suite of tools that integrate seamlessly with Argo. These tools enhance Argo’s capabilities, simplifying the deployment and management of Kubernetes applications.

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